Membership billing
Cancellation, refunds & withdrawal.
Clear information for monthly codemmunity memberships, including how to cancel and exercise a statutory right of withdrawal. Last updated 2026-09-13.Withdraw electronically
If you want to exercise a statutory right of withdrawal, use the electronic withdrawal function. It records the content, date, and time of your statement and sends you an email receipt immediately.
Cancel a membership
Memberships renew monthly until you cancel. Open your member account, choose Manage billing in Stripe, then cancel your subscription in the portal and confirm. Cancel before the next renewal to stop the next monthly payment. Your paid member and Discord access continue until the end of the current paid billing period.
If you cannot access your account or open the billing portal, email support@codemmunityhq.com from the address connected to your membership. We can help with a cancellation request, but do not send payment-card details by email.
Refunds and partial periods
codemmunity does not advertise an automatic refund guarantee or automatic partial-period refunds after a cancellation. If something went wrong with a charge, contact us promptly with your membership email and the relevant invoice details so we can review it.
Nothing on this page limits mandatory consumer protections or statutory refund and withdrawal rights that may apply to you.
If a charge is disputed or fully reversed, paid access connected to that payment may be paused while the case is reviewed or ended after a full refund. Contacting us first often lets us resolve a billing mistake faster, but you do not give up any right that cannot legally be restricted.
Statutory withdrawal rights
If you are a consumer, you may have a statutory right to withdraw from a distance contract. Mandatory consumer rights in your country of residence remain unaffected.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, tell us, Michael Reimer, Am Langenbach 10, 48308 Senden, Germany, email: support@codemmunityhq.com, by a clear statement, for example by letter or email, that you wish to withdraw from the contract. You may use the form below, but you do not have to.
To meet the deadline, it is enough to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day we receive your withdrawal notice. We will use the same payment method that you used for the original transaction, unless we expressly agree otherwise with you. You will not incur any fee for that reimbursement.
If you expressly requested that ongoing services begin during the withdrawal period, you may owe a proportionate amount for services supplied up to the time you informed us of the withdrawal, but only where the statutory requirements are met. For digital content not supplied on a tangible medium, the right of withdrawal can expire after supply begins only if all statutory requirements—including express consent, acknowledgement, and contract confirmation—have been met.
Withdrawal form
If you want to withdraw from the contract, complete this form and send it back to us.
To Michael Reimer, Am Langenbach 10, 48308 Senden, Germany, email: support@codemmunityhq.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: codemmunity membership
Ordered on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s), only if this form is sent on paper:
Date:
(*) Delete where not applicable.
Discord access alone is not treated as an automatic waiver of withdrawal rights. A right of withdrawal can expire only where all legal requirements have been met.
Plan changes
Community and Builder plan changes are handled through support during the initial launch. Mentorship requires an accepted application and is not a self-service upgrade.